Property Maintenance Checklist
Routine inspection, request handling, and a log for every repair
Property | [Property name and address] |
|---|---|
Inspection date | [Date] |
Inspected by | [Name] |
Next inspection due | [Date] |
Walk the property in the same order every time, check each item, and write a note for anything that is not right. Every note becomes a row in the request log below, so nothing found on an inspection is forgotten.
Safety systems
Smoke alarms tested in every unit and common area
Carbon monoxide alarms tested where required
Fire extinguishers charged, tagged, and easy to reach
Exits, stairways, and hallways clear; exit signs and emergency lights working
Handrails and guardrails secure
Exterior
Roof, gutters, and downspouts clear and draining away from the building
Walkways, steps, and parking areas free of trip hazards
Exterior lighting working, including entries and parking
Doors, locks, gates, and fences working and secure
Landscaping trimmed back from the building, walkways, and lights
Plumbing, heating, and electrical
No leaks under sinks, around toilets, or at the water heater
Water shut-off valves labeled and easy to reach
Heating and cooling working; filters replaced on schedule
GFCI outlets in kitchens, bathrooms, and outdoors tested
Electrical panels unobstructed and labeled
Interior and common areas
Hallways, laundry, and trash areas clean and lit
No signs of pests, water stains, or mold
Appliances in common areas working
Posted notices current (emergency contacts, building rules)
How maintenance requests are handled
Step | What happens | Target |
|---|---|---|
1. Receive | Log the request: unit, what is wrong, when it started, and photos if the tenant can send them. | Same day |
2. Set priority | Emergency, urgent, or routine (see below). | Same day |
3. Schedule | Assign staff or a vendor. Give the tenant notice of entry as your lease and local rules require. | [Your target] |
4. Complete | Do the work, take a photo when finished, and note parts and cost. | [Your target] |
5. Close | Confirm with the tenant that the problem is fixed, then close the log row. | Within [2] days of completion |
Priority | Examples | Respond within |
|---|---|---|
Emergency | Flooding or active leak, gas smell, no heat in cold weather, no water, sparking or exposed wiring, a lock that won't secure an entry door | [Immediately] |
Urgent | Refrigerator or stove not working, a contained leak, one toilet not working when there is another | [24 hours] |
Routine | Dripping faucet, sticking door, cosmetic damage, a light fixture out | [3 to 5 business days] |
If there is a gas smell, fire, or anything that puts someone in danger, tell the tenant to leave and call 911 first, then call you.
Maintenance request log
# | Received | Unit | Problem | Priority | Assigned to | Completed | Tenant confirmed |
|---|---|---|---|---|---|---|---|
1 | [Date] | [Unit] | [Kitchen faucet dripping] | [Routine] | [Name or vendor] | [Date] | [Yes / No] |
2 | |||||||
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8 |