Rank what customers are asking for

Every request ranked by who asks and what they pay.

From calls, tickets, Slack and lost deals, each quoted.

Download RiverHow to start

How it works.

River reads the last 90 days of calls, tickets, Slack and lost deals, groups requests by the need behind them and ranks them by how many customers ask and how much revenue they bring.

  1. Pick the period

    The last 90 days by default, and any plan or accounts that matter most.

  2. River reads every source

    Grouped by need, not wording: “Okta login” and “SAML” count as one request.

  3. A ranked list with proof

    Each request with its customers, revenue, best quote and existing issue in your tracker.

What you get.

  • A Customer requests Sheet sorted by revenue, every number traced to its source
  • A page of the top eight requests, each with who asks and two short quotes
  • Each request matched to its issue in Linear, Jira or GitHub
The finished result of Rank what customers are asking for in River

Start in three steps.

  1. River’s app icon

    Get River

    Download the app for your computer.

  2. River’s first question, “What’s your role?”, with Product manager chosen

    Sign up as a product manager

    When River asks your role, choose Product manager.

  3. Start “Rank what customers are asking for”

    Press + in your Dock, open Playbooks, and press Start. River asks which period to read and whether any customers should count more.

A few things to know.

Does a loud customer count five times?

No. A customer who asks five times counts once, with every mention kept, so the ranking reflects how many customers want it.

What if a source isn’t connected?

River works from what it can read and notes the missing source in the Sheet, rather than stopping to ask.

What does it cost?

It uses your plan’s AI credit, like everything else in River. It works with the Linear, Jira or GitHub issues your team already keeps.

View pricing

More for product managers.

All product manager playbooks

Try it on your own work.

Download River, choose Product manager, and press Start on “Rank what customers are asking for”.

Download RiverSee every playbook