Turn happy customers into case studies

Your happiest customers, in their own words.

Found from their praise. Approved before it’s public.

Download RiverHow to start

How it works.

River finds the customers already praising you in Slack, email and calls, asks each for 20 minutes, writes their story from the interview for them to approve, then makes the page and quote cards.

  1. Pick who to ask

    River ranks your top five by tenure, growth and the praise they already gave.

  2. River books the interviews

    A short note naming what they praised, with a link to book a time.

  3. Stories they sign off on

    Their words from the interview, then a page and quote cards after their yes.

What you get.

  • A Proof Sheet of your happiest customers, their praise quoted and linked
  • A one-page case study per interview, sent to the customer as a PDF to approve
  • A case-study page and quote cards, ready for your homepage and sales deck
The finished result of Turn happy customers into case studies in River

Start in three steps.

  1. River’s app icon

    Get River

    Download the app for your computer.

  2. River’s first question, “What’s your role?”, with Founder chosen

    Sign up as a founder

    When River asks your role, choose Founder.

  3. Start “Turn happy customers into case studies”

    Press + in your Dock, open Playbooks, and press Start. River ranks your happiest customers and quotes what each one already said.

A few things to know.

Who gets left out?

Anyone upset right now: an escalated complaint, a renewal being negotiated or a billing dispute. Routine support tickets don’t count against anyone.

Will anything go public without the customer’s OK?

No. Asks go out only after your go-ahead, every customer approves the words, and nothing is published without their written OK and yours.

What does it cost?

It uses your plan’s AI credit, like everything else in River. It reads each interview from the call recorder you already use.

View pricing

More for founders.

All founder playbooks

Try it on your own work.

Download River, choose Founder, and press Start on “Turn happy customers into case studies”.

Download RiverSee every playbook