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Consulting Change Order Template

Five documents and four sheets that price added work, the work your change threw away, and the extra weeks of burn, then start the clock.

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Change Register  ·  Calderhall Instruments  ·  sales and operations planning redesign, 52,000 fixed fee, 65 consultant days

Five changes, and the cost column everybody quotes is the smallest one

RefWhat changedAdded workThrown awayExtra burnCharged
CO-01Netherlands region added to the demand plan5 d0 d1 d6 d   4,800
CO-02FY25 volumes restated after the audit, baseline moved3 d7 d2 d12 d   9,600
CO-03SKU and customer extract arrived 25 days late at summary grain8 d2 d3 d13 d   10,400
CO-04Weekly steering pack for the group board4 d0 d0 d4 d   3,200
CO-05Aftermarket parts business added to the process design7 d0 d0 dExpired. 0

CO-02 is the row the category cannot see. Every change order template online has one cost field, so this change gets quoted at three days for the new modelling. The segmentation already built on the old baseline was seven days of work that now goes in the bin, and the two extra weeks of governance are another two. Twelve days, not three.

CO-05 is the row that hurts, and only a date column shows it. Identified 15 May, the right to ask expired 14 Jun, and it was finally raised on 3 Jul. Seven days of work, done, unbillable, and invisible in a register that records only what got signed.

65 days sold. 121 days worked: 35 charged, 14 absorbed, 7 expired. Card rate 800, realised rate 661.

Search this and the change order templates are competent. Sequential references, the original contract cited, a description of the added work, a revised project total, the timeline impact, and a signature line before anything starts. Several tell you to document anything over forty-five minutes. What none of them asks is the only question that decides whether the change was worth taking: what did it actually cost you. Every one of them has a single cost field, and a single cost field can only hold the added work.

Federal procurement segregates a change into three. FAR 43.203 names them: the added distinct work the change caused, the nonrecurring cost of work made obsolete or re-performed, and the recurring cost of carrying the engagement longer. It opens by saying accounting systems are seldom designed to separate them, which is exactly why consultants quote the first and eat the other two. A restated baseline in week seven cost three days of new modelling and threw away seven days already built.

Then the clock. FAR 52.243-1 gives thirty days from receipt to assert the right to an adjustment, so a change spotted in week three and raised in week eleven is a change you gave away. The register carries the date it was identified, the date the right expires, and who asked, because half of scope growth arrives from people who cannot authorise it. It also records what you absorbed, which is the only credible answer when the third change order lands. Build it from the signed scope.

One change at four times its quoted price, and the fourteen days nobody billed

Every change carries three costs, a named origin, and the date the right to claim it expires. The absorbed register is what makes the third change order land as reasonable.

CO-02 priced properly

Finance restated FY25 volumes in week seven. Here is the same change under one cost field and under three.

CategoryWhat it is hereDaysAt 800
Added distinct workRebuild the demand baseline and re-run the four scenarios32,400
Obsolete or re-performedCustomer segmentation and the service policy grid, both built on the superseded volumes and both now worthless75,600
RecurringTwo further weeks of engagement management, the weekly governance call and the analyst held on the job21,600
TotalWhat the change actually cost129,600
Quoted by page oneThe added work field, on its own32,400

The middle row is the one that decides whether consulting makes money. Seven days of finished work stopped being an asset the moment the baseline moved, and no amount of goodwill turns it back into one. Federal change-order accounting has segregated exactly this since long before anybody called it scope creep, and it puts obsolete and re-performed work first in the list.

The bottom row is not a criticism of anybody. A single cost field cannot hold three numbers, so a consultant using a page-one template is not being careless when they quote 2,400. The form is asking one question and they are answering it.

Four times the quoted figure, on one change, on a 52,000 engagement. Three changes like it and the fee is fiction.

Origin, authority and the clock

Two columns no change order template has: who asked, and the day the right to ask for money expires.

RefWho askedCould they authoriseIdentifiedAssert byAsserted
CO-01Priya Raman, operations directorYes6 May5 Jun9 May
CO-02Gordon Slee, finance directorYes28 May27 Jun3 Jun
CO-03Nobody. This one is an inactionn/a20 May19 Jun22 May, ceiling 11,200
CO-04Neil Hardwick, group programme managerNo. Referred same day30 Jun30 Jul3 Jul, re-asked by Raman
CO-05Priya Raman, operations directorYes15 May14 Jun3 Jul. Expired

CO-03 is a change nobody requested. The extract was due 12 May and arrived 6 Jun at the wrong grain, so five weeks of planning ran on a hand-built reconstruction. Federal notification of changes counts conduct including inactions, which is the whole point: the largest unrecovered cost in consulting is usually something the client did not do, and no template on page one has a row type for it.

CO-04 came from somebody who could not authorise it, and that is normal. Neil Hardwick is senior, helpful and completely reasonable. He also cannot commit Calderhall to 3,200. The register recorded the origin, referred it the same day, and it came back authorised three days later, which cost nothing except writing down a name.

CO-03 was priced as a ceiling of 11,200 before anybody could scope it, then settled at 10,400. A ceiling is what you agree when there is no time to price properly, and it beats starting work on a handshake.

What you absorbed

Eleven requests across sixteen weeks, none worth a change order on its own. Fourteen days.

RefRequestWho askedDaysWhy it was absorbed
AB-01Two extra charts for the April board packHardwick0.5Half a day, and it made the pack land
AB-03Walk the incoming planner through the model, twiceRaman1.5Protects the handover we are judged on
AB-06Reconcile two cost centres finance could not explainSlee2.0We needed the answer as much as they did
AB-07Attend the supplier review as an observerRaman1.0Useful to us. Genuinely fine
AB-08Rework the option pack after a verbal steer changed twiceHardwick2.5This one should have been charged. It is the pattern
AB-11Brief the incoming planning manager before handoverRaman2.0Sold the follow-on. Worth every hour
Five moreAB-02, AB-04, AB-05, AB-09, AB-10Various4.5Half a day to a day and a half each
TotalEleven requests, none refused14.011,200 at the card rate

This sheet exists for one sentence in one conversation. When the third change order lands and somebody says it feels like everything is extra now, the answer is not a defence of the change. It is fourteen days across eleven requests that were never billed, itemised, with names and dates, and then the four days this one is.

Every individual decision here was correct. That is precisely why the total reaches fourteen days. Nobody absorbs fourteen days on purpose; they absorb half a day, eleven times, and each time it is the generous and sensible call. A register is the only thing that makes the sum visible while it is still small enough to act on.

AB-08 is the flag. Two and a half days of rework caused by a steer that moved twice is a change, and absorbing it taught everybody that verbal steers are free.

Cumulative Scope Tracking

The question is not whether this change is fair. It is whether you are still doing the engagement you sold.

As atCharged daysAbsorbedExpiredChange vs 65 soldRealised rate
End Apr02.003 percent776
End May65.5018 percent742
End Jun3111.0775 percent674
End Jul3514.0786 percent661

The engagement crossed its re-baseline threshold in June and nobody noticed. The scope said that once signed changes pass a quarter of the original fee, the whole plan is re-baselined rather than amended a fifth time. CO-03 took it past 25 percent on 4 June, at its agreed ceiling. Amending again from there produced a plan with four attachments and no single document anybody could read.

Realised rate is the number to take into the renewal. The card rate is 800 and the engagement paid 661, because 21 of the 56 change days were absorbed or given away. That gap is not a grievance, it is the pricing input for the next scope, and it is the reason the next one carries a named change budget.

65 sold, 121 worked, 80,000 charged against a 52,000 fee. Growth of 86 percent in effort and 54 percent in money.

What's in the pack

01

Change Register

Every request that touched the scope, with who asked, whether they could authorise it, the day it was identified, the day the right to claim expires, and its disposition.

02

Three-Cost Build

Added distinct work, work made obsolete or re-performed, and the recurring cost of a longer engagement, priced separately per change with the total that follows. Where the added work needs a specialist you don't have on staff, staffing an associate against it is its own margin question, not just a cost line here.

03

Notice Log

The day you identified each change against the day you reported it, the gap in days, and the response-by date with the reason it is that date. The gap is where the money goes.

04

Cumulative Scope Tracking

Charged, absorbed and expired days against what you sold, month by month, with the realised day rate and the threshold at which the plan gets re-baselined instead of amended again.

05

Change Order

The one-page document to sign: what is being added, all three costs, the revised total, the dates that move, and any acceptance basis the change alters.

06

Impact Note

What happens if the change is not made, what happens to everything already in flight, and the ceiling price where there is no time to scope it properly.

07

Conversation Guide

How to open, in what order, and the sentences that work: absorbed days first, the price second, and never a defence of the change itself.

08

What a Change Costs

The standard behind all of it, with the four published rules it is built on and the test for whether a request is a change at all.

09

Built on the signed scope

Where an engagement already has an acceptance schedule and a change control procedure, the register reads its rate, its rounds and its authorised names straight off it.

How to use it

  1. 1

    Open in River, or take it blank

    Open the pack in River and send the signed scope with whatever the client asked for, or download the Word documents and CSV sheets and fill them in yourself.

  2. 2

    Log it the day it lands

    One row per request, with the name of the person who asked, whether they could authorise it, and the date. The date column is the one that pays.

  3. 3

    Price all three costs

    Added work, then what your change threw away, then the burn of running longer. The second and third are usually larger than the first.

  4. 4

    Lead with what you ate

    Open the conversation on the absorbed days, itemised with names and dates, and put the price of this one after them.

Frequently asked questions

Is this template free?

Yes. The zip is Word documents and CSV sheets, no account and no card. Edit with AI is the optional half: the agent reads the signed scope and the request, then prices all three costs and drafts the change order and the impact note. The rest sit in the template library.

What format are the downloaded files?

Five Word documents and four CSV sheets in one zip. The sheets carry the columns that do the work: origin, authority, identified date, assert-by date, the three cost categories and the disposition. Open them in Excel, Numbers or Google Sheets.

Is charging for the work my own change threw away really defensible?

It is the first category federal change-order accounting lists, ahead of the added work. FAR 43.203 segregates nonrecurring costs including obsolete and re-performed work, then added distinct work, then recurring cost. Seven days built on a superseded baseline is a real cost and it is not yours.

The request came from a workstream lead, not the sponsor. Does it count?

Log it, then refer it the same day. FAR 43.102 is blunt about this: only people acting within their authority can modify a contract, and nobody else should direct work that ought to be a modification. Referring it costs three days and one email.

What about a change caused by something the client failed to do?

It gets a row and a type of its own. FAR 52.243-7 requires notice of conduct including actions, inactions and oral communications, and excludes from the adjustment any cost caused by your own late notice. So the log keeps the gap between noticing and reporting at zero, and a late extract at the wrong grain is a condition the proposal already priced.

The client needs the work started before anyone can price it.

Then agree a ceiling. Federal policy prices modifications before execution and, where a significant increase is possible and time does not permit negotiation, requires at least a ceiling price. The worked example ran a ceiling of 11,200 and settled at 10,400. A ceiling is a number; a handshake is not.

How is this different from the change control clause in my SOW?

That clause decides whether a request is a change at all, which the SOW and contract pack handles with an acceptance schedule. This one prices it once it is, tracks the clock on claiming it, and shows the cumulative picture across the engagement.

Price all three, then send it

Take the Word documents and CSV sheets blank, or send River the signed scope and the request and get the three-cost build, the change order and the impact note back.

Edit with AI